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Terms & Conditions

Chris Taylor Rea | Dog Training

Last Updated: 2/3/2026

These Terms & Conditions apply to all services provided by Chris Taylor Rea | Dog Training (“the Trainer”, “I”, “me”, “my”) to the client (“you”, “your”).

By booking a session, you agree to the following terms.

  1. Services Provided

Chris Taylor Rea | Dog Training provides professional dog behaviour consultations, coaching, and training services tailored to individual dogs and owners.

Training advice and behaviour modification plans are created based on the information provided during consultation and assessment. Results depend on consistency, implementation, and owner participation.

  1. Booking & Payment
  • Full payment (or agreed deposit) is required to secure your booking.
  • Payment terms will be confirmed at time of booking.
  • Sessions are non-transferable unless agreed in writing.
  1. Cancellation Policy
  • A minimum of 48 hours’ notice is required to cancel or reschedule a session.
  • Cancellations made with at least 48 hours’ notice will not be charged.
  • Cancellations made with less than 48 hours’ notice will be charged in full.
  • Failure to attend a scheduled session without notice will result in full payment being retained.
  1. Behaviour Breakthrough Guarantee

I offer a Behaviour Breakthrough Guarantee.

If you do not see a significant improvement within the agreed time frame of working together, I will provide one additional session free of charge until measurable improvement is observed.

This guarantee applies only under the following conditions:

  1. You actively engage in the coaching process.
  2. You implement all agreed strategies consistently.
  3. You provide progress updates a minimum of three (3) times per week.
  4. Updates must evidence implementation of training strategies.
  5. You clearly communicate any barriers, challenges, or setbacks.
  6. You discuss obstacles with the Trainer to allow an opportunity to adjust and overcome them.

The guarantee does not apply if:

  • Strategies are not consistently implemented.
  • Progress updates are not provided as agreed.
  • External factors beyond the Trainer’s control impact results.
  • The dog’s behaviour presents undisclosed medical or environmental factors.
  1. Realistic Goals & Assessment
  • Realistic goals will be agreed following an initial assessment.
  • The scale and severity of the behaviour problem will be assessed before setting expected timeframes.
  • Behaviour change is a process, and timelines vary depending on the individual dog, environment, and owner consistency.

No guarantees are made regarding exact timeframes or specific outcomes beyond the Behaviour Breakthrough Guarantee outlined above.

  1. Owner Responsibility

You agree to:

  • Provide accurate and complete information about your dog’s history and behaviour.
  • Inform the Trainer of any bite history, aggression, or medical conditions.
  • Maintain appropriate insurance for your dog where applicable.
  • Remain responsible for your dog at all times during sessions.
  1. Veterinary & Medical Disclaimer

Training advice does not replace veterinary care.
If behavioural issues may have a medical component, you may be advised to consult a qualified veterinarian.

  1. Liability
  • You acknowledge that working with animals carries inherent risks.
  • Chris Taylor Rea | Dog Training is not liable for injury, loss, damage, or costs arising from:
    • Failure to follow training advice
    • Unforeseen behaviour
    • Third-party interactions
  • You remain legally responsible for your dog’s behaviour at all times.
  1. Safety

The Trainer reserves the right to:

  • End a session if safety is compromised.
  • Refuse services where risk is deemed excessive.
  • Require safety equipment (muzzle, lead, etc.) where appropriate.
  1. Intellectual Property

All training materials, written plans, videos, and resources provided remain the intellectual property of Chris Taylor Rea | Dog Training.

Materials may not be copied, shared, distributed, or resold without written permission.

  1. Online Coaching & Communication
  • Online coaching requires reliable internet access.
  • Progress updates must be submitted via agreed communication channels.
  • Response times will be communicated at the start of service.
  1. Confidentiality

All personal information shared will be kept confidential and handled in accordance with applicable data protection laws.

  1. Amendments

Chris Taylor Rea | Dog Training reserves the right to update these Terms & Conditions at any time. Clients will be notified of material changes.

 

  1. Late Arrival Policy

If you arrive late for a scheduled session, the session will still end at the originally agreed finish time due to scheduling commitments.

The session will continue for the remaining time available, and any time lost due to late arrival will not be extended or rescheduled.

Full payment remains payable regardless of late arrival.

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