This Privacy Policy explains how I, Chris Taylor-Rea, collect, use, and protect your personal information when you visit my website, contact me, book a session, subscribe to my newsletter, or communicate via WhatsApp.

1. Who I Am

I’m Chris Taylor-Rea, a qualified dog trainer and behaviourist based in the UK, offering in-person and remote training services. You can contact me at:

Email: enquiries@CTRdogtraining.co.uk
Phone: 07393733208
Website: www.christaylorreadogtraining.co.uk

2. What Information I Collect

When you contact me, book a session, subscribe to my newsletter, or message via WhatsApp, I may collect:

• Your name
• Email address
• Phone number
• Your dog’s name, age, breed, and behavioural details
• Any other details you provide via forms, emails,
      WhatsApp messages, or calls

3. How I Use Your Information

I use your information to:

• Respond to enquiries via email, phone, or WhatsApp
• Schedule and manage training sessions
• Understand and support your dog’s needs
• Send newsletters with updates, training tips, and
      relevant information (only if you’ve opted in)

If you contact me through WhatsApp or provide your phone number, I may save your number on my phone to communicate and manage appointments. WhatsApp messages are protected by end-to-end encryption.

You can unsubscribe from the newsletter at any time by clicking the link in the email or contacting me directly.

I do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How Your Data is Stored

Your personal data, including phone numbers saved for WhatsApp communication, is securely stored on password-protected devices and trusted platforms (such as email, booking tools, and newsletter services). I take all reasonable steps to keep it safe from unauthorised access, loss, or misuse.

5. Third-Party Services

I may use GDPR-compliant third-party services to support my business, including:

• Contact and booking forms
• Email and newsletter platforms (e.g. Mailchimp or
      similar)
• Video call services (e.g. Zoom)
• WhatsApp for direct communication with clients
• Analytics tools to improve website performance

These services may collect or process limited data on my behalf.

6. Cookies

This website may use cookies to improve your browsing experience or monitor website usage. You can disable cookies in your browser settings if preferred.

7. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data I hold about you
• Correct or delete your information
• Withdraw consent at any time, including unsubscribing
      from the newsletter or requesting deletion of your data

To make any of these requests, please email me at enquiries@CTRdogtraining.co.uk